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Avoiding Online Payment Fraud While Using E-Wallets or UPI Apps

Personal Finance

Online payment fraud is a growing concern for everyone who uses digital payment services. With the rise in popularity of e-wallets and UPI apps, fraudsters have found new ways to target unsuspecting individuals, leading to significant financial losses. This is especially concerning for those looking to apply for home loans, as a single instance of fraud could jeopardize their entire financial future. As a result, it is more important than ever to take the necessary precautions to protect yourself from online payment fraud.

In this article, we will discuss the various types of UPI frauds, how to identify and prevent them, and the steps you can take to protect yourself from becoming a victim of online payment fraud.

What Is e-Wallet/UPI Payment Fraud?

As you begin to use e-wallets and UPI apps for online transactions, it is essential to be aware of the different types of payment frauds that can occur. Here are some of the most common types of fraud that you should be aware of:

1. Phishing Scams

Phishing scams are attempts to trick you into sharing sensitive information. These include passwords, bank account details, or credit card information. Phishing scams are often done through email or messaging apps. They can look like they are coming from a legitimate source.

Be cautious of any unexpected messages or requests for personal information. Never share your login credentials with anyone.

2. Social Engineering

Social engineering is when fraudsters manipulate you into giving them your personal information. This could be through a phone call, email, or text message.

They may pretend to be from a legitimate source, such as your bank. They then ask you for your personal information or account details. Always be wary of unexpected requests for personal information and never share your login credentials with anyone.

3. SIM Swap Fraud

SIM swap fraud is when someone takes control of your phone number by switching your SIM card to another device. With access to your phone number, they can reset your passwords and gain access to your accounts. To avoid this type of fraud, always use a PIN or password to protect your phone number. Also, notify your service provider immediately if you suspect SIM swap fraud.

4. Malware and Viruses

Malware and viruses can be used to steal personal information or spy on your online activity. They can be installed on your device through downloads, email attachments, or even by clicking on a link. Always use reputable antivirus software and avoid downloading anything from untrusted sources.

5. Misleading UPI Handles

One of the most common types of UPI frauds is when scammers create fake UPI handles that are similar to genuine ones. They may create handles with slightly different spellings or replace letters with numbers or symbols to mislead the user.

If you accidentally transfer money to the fake handle, there is no way to retrieve it. To avoid this type of fraud, always double-check the UPI handle before making a transaction and never share your UPI PIN or OTP with anyone.

6. Scams Using OTP, UPI PIN

Another type of UPI fraud is when scammers call or message you and ask for your UPI PIN or OTP. They may pretend to be calling from a bank or a UPI service provider and claim that an issue with your account needs to be resolved urgently. They will then ask you to provide your UPI PIN or OTP to resolve the issue.

Do not share your UPI PIN or OTP with anyone. Banks or UPI service providers will never ask for this information over the phone. If you receive such calls or messages, report them to your bank or UPI service provider immediately.

How Can You Avoid Online UPI Fraud?

Online UPI frauds can be a serious threat to your financial security. However, with a few simple steps, you can significantly reduce the risk of falling victim to such scams. Here are some essential tips to help you avoid online UPI fraud:

1. Enable Two-Factor Authentication.

Always enable two-factor authentication for your e-wallet or UPI app to add an extra layer of security to your account. This will require you to enter a one-time password (OTP) every time you log in or make a transaction.

2. Check the App Permissions.

Make sure to check the app permissions before installing any new e-wallet or UPI app. Only grant necessary permissions, and avoid apps that request access to sensitive information.

3. Avoid Public Wi-Fi Networks.

Avoid using public Wi-Fi networks to make transactions on e-wallet or UPI apps, as these networks may be insecure and allow hackers to intercept your information.

4. Be Cautious of Offers and Promotions.

Be cautious of offers and promotions that seem too good to be true, as these may be phishing scams designed to trick you into sharing your personal information.

5. Keep Your App and Device Updated.

Always keep your e-wallet or UPI app and your device’s software up to date to ensure you have the latest security patches and features.

6. Check Your Account Regularly.

Regularly check your e-wallet or UPI account for any unauthorized transactions. If you notice any suspicious activity, report it to the app provider and your bank immediately.

By following these tips, you can significantly reduce the risk of falling victim to online UPI fraud. Remember, it is better to be cautious than to regret being too trusting later. Stay safe and protect your financial future by taking the necessary precautions.


In conclusion, online payment fraud is a serious issue that can cause financial losses and emotional stress. However, by staying informed and following best practices, you can reduce the risk of falling victim to UPI frauds. Always be vigilant, double-check all transactions and UPI handles, and never share your UPI PIN or OTP with anyone.

Remember, prevention is key when it comes to UPI frauds. It is better to be safe than sorry, so take the necessary steps to protect yourself from scammers and fraudsters. By staying informed and following the tips and strategies outlined in this blog, you can safeguard your financial information and have peace of mind while using e-wallets and UPI apps.

We hope that this blog has been informative and helpful. To learn more about financial products and services, please visit the Piramal Finance website. Check out our other blogs on related topics, and feel free to contact us with any questions or concerns. Together, we can work towards a safer, more secure digital future.